about the event

Have you been longing for the latest insights and innovations from Dreamforce but couldn't make it to San Francisco this year? Look no further! We are thrilled to invite you to the Salesforce Innovation Day in Luxembourg, where we'll bring the Dreamforce experience to you during an afternoon program.

In the ever-evolving world of business, AI, Data, CRM and trust stand as the foundational pillars of the future. Join us in the afternoon at Salesforce Innovation Day and gain actionable insights to steer your organization towards a more prosperous and data-driven future.

Mark your calendars for Thursday, November 9, as we embark on an exciting journey at the Mama Shelter in Luxembourg. This is the day when innovation meets opportunity, and you're invited to be a part of it.  

Agenda

02:30 PM - 03:00 PM

Registration & Welcome Coffee

03:00 PM - 03:45 PM

Keynote: Why AI Magic needs Data and CRM

By Gianni Cooreman, Gilles Mahieu, David Van Puyvelde, Timo Verbrugghe

04:00 PM - 04:30 PM

Atelier 5: How Foyer is leveraging Sales Cloud

By Customer speaker Foyer & Francis Verscheure, Lead Account SE Salesforce

Big Atelier: How Creos scales (Field) Service that customers love

By customer speaker Creos, & Jan Verbrugghe, Senior Director SalesForce

04:40 PM - 05:10 PM

Atelier 5: BIL Customer Journey - a Financial Service story

By Thibault Hollender BIL & Francis Verscheure, Lead Account SE Salesforce

Big Atelier: It's all the (marketing) journey

Gilles Mahieu, Regional Sales Director Salesforce

05:20 PM - 05:50 PM

Closing: How to take it from here: a customer panel 

With Creos, Foyer, Stefaan Rogiers - BIL and David Van Puyvelde, Senior Director Architects, Salesforce

06:00 PM - 08:00 PM

Afterwork Apero