Microsoft and Telindus have strengthened their alliance by designing an innovative Azure cloud solution that allows customers to benefit from public cloud features in a private environment, hosted in Luxembourg. This hybrid cloud solution facilitates compliancy with various regulations and promises to accelerate the move to the cloud. Especially for very critical workloads.

The IT service desk is an essential component of the digital workplace but one that was rarely seen operating remotely pre-pandemic. When COVID-19 forced many workers to remain at home, both IT service desk analysts and the business consumers they serve were forced to adapt traditional support channels with little preparation.